Customer case: Inwave

Stable logistics with a smile

Inwave is a leading supplier of energy-saving LED lighting and intelligent lighting control, with 20 years of experience in design, development and sales for the project market. When the logistics around collection and booking of pallets at the end of the day challenged their daily operations, they found in SDL a reliable partner who ensured a smooth and efficient solution. Today, the process runs optimally – to Inwave’s great satisfaction.

“Driver Simon always provides excellent service”

Kyri Damgaard, Inwave

As the person responsible for purchasing and logistics at Inwave, Kyri Damgaard needs a stable logistics partner – especially when pallets have to be shipped across Denmark every day. In the collaboration with SDL, she has found a carrier where she knows that all pallets are collected and delivered the next day.

Kyri particularly appreciates the high level of service that always comes with a smile – whether she contacts SDL’s customer service or meets driver Simon at Inwave. The high level of service and flexibility gives her peace of mind and ensures that challenges are resolved.

At SDL, we are fully focused on maintaining good dialogue with our customers – both when things are going well and when challenges arise. Here, it is important that we are solution-oriented, so that together we reach the goal. The collaboration with Inwave is another great example of exactly that.