Customer case: Filter-Online

On-time deliveries with SDL

Filter-Online supplies filtration solutions and purification technology for industry, the food sector and the pharma sector, as well as drinking water filters for private customers. When the company needed a new carrier for domestic pallet transport, they chose SDL – a partnership they are very satisfied with, as all pallets always reach customers on time. Watch the video and read more about this customer case.

"The level of service at SDL is sky-high"

Casper Scheby, Filter-Online & Nordic Filtration

Casper Scheby is Sales Manager at Filter-Online and Nordic Filtration and knows how crucial on-time deliveries are for customers. Just as important for logistics is that all pallets are collected on time – and since switching to SDL, this has been achieved completely.

Switching carrier can be a challenge when you send pallets out across Denmark every day. According to Casper, however, the collaboration with SDL has been flawless – and we greatly appreciate that. At SDL, we always strive for close and open collaboration with our customers, especially those with special needs and high service requirements.

"They always answer the phone with a smile"

Frederik Stærmose, Filter-Online & Nordic Filtration

The Warehouse Manager at Filter-Online and Nordic Filtration handles all the company’s transports on a daily basis. There are many pallets that need to be shipped day-to-day across Denmark, and therefore it is important to have a good logistics partner.

If there are questions about bookings or other challenges, SDL is always easy to reach. This is especially where Frederik notices the big difference of having chosen SDL as their carrier.

Frederik greatly appreciates the good customer service and flexibility, and that you are met with a smile on the phone and by the driver.