Customer case: Engcon

Personal service makes the difference

Engcon Denmark is a market leader in tiltrotators, accessories and attachments for excavators – solutions that require precision, quality and reliable logistics. In this customer case, they share their experiences of working with SDL as their transport partner, and how we ensure efficient and flexible delivery of their specialised products to customers across the entire country. Learn more about how SDL has helped optimise their transport solutions.

“It is the personality and the person behind it that make SDL so good.”

Jacob Stensgaard, Engcon Denmark

Although Jacob Stensgaard from Engcon Denmark does not consider the company to be one of SDL’s largest customers, he still greatly appreciates being taken seriously. “Our day-to-day experience is actually that we are taken extremely seriously,” says Jacob about the collaboration.

Flexibility is crucial for Jacob and Engcon, and it fits perfectly with SDL’s transport solution. In particular, the personal contact with customer service makes a big difference and ensures that even small – but important – shipments reach recipients on time.

The collaboration started with a thorough review of Engcon’s needs, and Jacob has been very satisfied with the switch to SDL and the day-to-day dialogue. That personal contact is something we value highly at SDL.